Article "Ouvindo Atentamente" by Frederick J. Lanceley
Item
Title
Article "Ouvindo Atentamente" by Frederick J. Lanceley
Description
Article "Ouvindo Atentamente" by Frederick J. Lanceley. Used for the October 2016 session of the Cultural Diversity and Conflict Management course held in Le Puy, France.
Creator
Frederick J. Lanceley
Source
On-Scene Guide for Crisis Negotiators
Publisher
CRC Press
Date
1999
Rights
Materials are provided for non-commercial, research, educational, and personal use only, and are not intended for reproduction or redistribution.
Format
PDF
Language
Portuguese
Type
Document
